Frequently Asked Questions
Everything you need to know about bringing unique home finds to your space.
What is the typical shipping timeframe for furniture orders?
Most in-stock furniture pieces are processed within 3-5 business days. Delivery times vary by location, but standard freight shipping typically takes 7-14 business days once it leaves our Indianapolis warehouse.
Do you offer local pickup for Indianapolis residents?
Yes! You can select the 'Local Pickup' option at checkout to collect your items directly from our Indy showroom. We will notify you via email as soon as your order is ready for collection.
What is your return policy for home decor and furniture?
We accept returns on most items within 30 days of delivery, provided they are in original condition. Please note that custom-made pieces and final sale items are not eligible for return.
Are the 'Salvage' items vintage or brand new?
We offer a curated mix of both. Our collection includes high-quality new furniture designed with a rustic aesthetic, as well as authentically salvaged and restored vintage pieces. The condition of each item is clearly noted in the product description.
Do you provide white-glove delivery services?
Yes, for larger furniture items, we offer a white-glove delivery upgrade which includes room-of-choice placement, assembly, and removal of all packaging materials.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Shop Pay Installments for larger purchases.